360 Feedback
Debrief Certification
Building Confident, Impactful Coaches Who Turn Feedback into Results
The TMA Performance 360 Feedback Debrief Certification equips coaches, HR leaders, and consultants with a proven, assessment-based approach to helping leaders translate 360-degree feedback into meaningful development and sustained performance improvement.
SHRM Approved: 7 Professional Development Credits (PDCs)
Why This Certification Matters
360-degree feedback is powerful—but only when it’s debriefed effectively. This certification focuses on the human side of feedback, helping practitioners create psychological safety, guide insight driven conversations, and move clients from awareness to action.
Participants learn how to:
Course Overview
1. A Coaching-First Approach to 360 Feedback
- How coaching differs from consulting and therapy and why that matters in 360 debriefs
- Coaching differentiators that build trust, discovery, and ownership
2. Understanding the 360 Ecosystem
- What a 360 assessment measures—and what it doesn’t
- Guiding principles for ethical, effective use of 360 feedback
- The Johari Window and perception gaps that drive development
3. Navigating Emotional Responses to Feedback
- The SARA Model (Surprise, Anger, Resistance, Acceptance) and how to coach through each stage.
- Common cognitive barriers such as negativity bias and self serving bias
- Best practices for managing defensiveness and difficult reactions
The TMA 360 Debrief Framework
Participants are trained in a structured, repeatable debrief process, including:
- Reviewing rater groups and perceptions
- Identifying strategic competencies and derailers
- Interpreting scores, gaps, and written comments
- Creating prioritized focus areas and action plans
From Insight to Action
This certification emphasizes application, not theory:
- Turning Feedback into awareness, action, and accountability
- Selecting 1-3 meaningful development focus areas
- Designing SMART development goals and practical action plans
Who Should Get this Certification?
This certification is ideal for:
Executive and internal coaches
HR Business Partners and Talent Leaders
Consultants facilitating leadership development
Learning & Development professionals supporting 360 programs
Outcome
A clear, confident 360 debrief process
A coaching mindset that builds trust and insight
Tools to turn feedback into measurable development
Readiness through paired practice to apply skills immediately in real client conversations
Provided Materials & Resources
Participants will receive several guides and presentation slides with practical concepts and frameworks to put the content into practice from the course.
Format
Personalized
1:1 Feedback Debrief
Participants receive their own 360 feedback report accompanied by a 60-minute debrief with a TMA Performance coach.
Virtual group sessions
Two 3-Hour Sessions
Coaching methodology and report mechanics
Hands-on coaching practice and action planning
Included
All course resources and slides will be shared with participants
Thoughts from Recent Course Participants
I would definitely recommend this training course. It gave me the knowledge of what a 360 is and how to use it positively. Any fears or apprehensions I had about using 360s before this course where completely calmed and I’m a lot more confident in the process. I feel like I could now coach and debrief somebody, administer 360s, and do it well after attending this session.
Natali Brewster
NSLS Director, Utah Valley University
The framework and training from this course has given me an approach to make feedback and coaching a lot more helpful and useful for the people I'm working with. I would recommend this course to anyone who wants to get better and more comfortable with giving meaningful feedback.
Lori Janke
Director, HRBP, US LBM